Shipping Policy

Processing Time

All orders are processed within 2–4 business days. During high‑volume periods or new collection drops, processing may extend slightly — but we always work to get your gear out as fast as possible.

Shipping Rates & Delivery Times

Shipping rates are calculated at checkout based on your location and carrier selection. Standard delivery typically arrives within 5–10 business days across Canada and the U.S. International shipping times vary by region.

Order Tracking

Once your order ships, you’ll receive a confirmation email with a tracking number. You can follow your package in real time until it reaches your door.

Delays & Exceptions

Weather, carrier issues, or customs inspections may cause delays outside our control. We’ll always support you and help resolve any shipping concerns.

Lost or Damaged Packages

If your order arrives damaged or appears lost in transit, contact us immediately. We’ll work with the carrier to investigate and make it right.

Address Accuracy

Please double‑check your shipping address at checkout. TruthRags™ is not responsible for orders shipped to incorrect addresses provided by the customer.